The Data Protection Delegate will be the person designated by SIMETRIK, who can be contacted by e-mail at firstname.lastname@example.org The functions of the Data Protection Officer are, but are not limited to, the following:
All the processes of the organization, when carrying out their own activities, will assume the responsibilities and obligations regarding the proper handling of personal information, from its collection, storage, use, circulation and even its final disposal.
In the event that any area identifies new uses different from those described in this personal data treatment policy, it must inform the person responsible for the treatment of Personal Data, who will evaluate and manage, when applicable, its inclusion in this policy. Likewise, the following assumptions should be taken into consideration:
The storage of digital and physical information is done in media or environments that have adequate controls for data protection. This involves physical and technological security controls in authorized and properly managed repositories.
The destruction of physical and electronic media is carried out through mechanisms that do not allow their reconstruction. This is done in accordance with the retention time established for the information.
In case of any inquiry, claim, complaint or request regarding the treatment of personal data of the Data Subjects, they may contact us by e-mail. email@example.com or at the following physical address: calle 91 # 11 - 29 Piso 6 in the city of Bogotá, D.C.
An incident is understood as any eventuality that affects or could affect the security of the databases or information contained therein.
In the event that the user becomes aware of any incident that has occurred, he/she must communicate it to the Data Protection Officer who will take the appropriate measures to deal with the reported incident.
The Personal Data Protection Officer shall inform the SUPERINTENDENCIA DE INDUSTRIA Y COMERCIO, within 15 days from the knowledge of the incident.
Incidents can affect both digital and physical databases and will generate the following activities:
The Data Subject, his assignees, his representative and/or attorney-in-fact, or whoever is determined by stipulation in favor of another; may only file a complaint before the Superintendence of Industry and Commerce for the exercise of his rights once he has exhausted the process of Consultation or Claim directly before the company.
SIMETRIK will rectify and update, at the request of the Data Subject, the information that is inaccurate or incomplete, in accordance with the procedure and terms indicated above, for which the Data Subject must submit the request according to the channels provided by the company, indicating the update and rectification of the data and in turn must provide the documentation supporting such request.
The Data Subject may revoke at any time the consent or authorization given for the treatment of his/her Personal Data, as long as there is no impediment enshrined in a legal or contractual provision.
Likewise, the Data Subject has the right to request SIMETRIK at any time the deletion or elimination of his/her Personal Data.
Such deletion implies the total or partial elimination of the personal information, as requested by the owner in the records, files, databases or treatments carried out by SIMETRIK.
The right of cancellation is not absolute and therefore SIMETRIK may deny revocation of authorization or deletion of Personal Data in the following cases:
The personal information of the Data Subject contained in SIMETRIK's databases may be consulted, and the companywill be responsible for providing all the information contained in the individual record or that is linked to the identification of the applicant, using in any case a clear and simple language.
The consultation once received by the company will be answered within a maximum term of ten (10) business days from the date of receipt of the same. The information requested by the Data Subject. may be provided in writing, by e-mail or by any other means as requested by the Data Subject.
When it is not possible to attend the consultation within such term, the interested party shall be informed, stating the reasons for the delay and indicating the new date on which such consultation will be attended, which in no case may exceed five (5) working days following the expiration of the first term.
The Data Subject may consult his or her Personal Data free of charge at least once every calendar month, and in the events in which there are substantial modifications to the Information treatment Policies that motivate new consultations.
However, in the event that the periodicity of the consultations is greater than one per calendar month, the Data Subject may be charged for the costs of sending, reproduction and, if applicable, certification of documents
When it is considered that the information contained in a SIMETRIK database should be corrected, updated or deleted, or when the alleged breach of any of the duties contained in the Habeas Data Law is noticed, a claim may be filed before SIMETRIK, which will be processed under the following rules:
By accepting this Policy, each Data Subject expressly authorizes SIMETRIK to carry out the treatment of the same, partially or totally, including the collection, storage, recording, use, circulation, treatment, suppression, transmission under the terms of this Policy and/or transfer within the country or to third countries of the data provided for the purposes described in the Privacy Policies of the third parties to whom such personal data is transferred. With the acceptance of this Policy, in your capacity as Owner of the Information and Personal Data collected, you authorize the treatment of such data for all the purposes set forth in this Policy and especially for:
Third parties may be involved in the aforementioned activities and that such activities may take place in countries different from the place where the service is contracted, and without prejudice to other purposes that have been informed in this Policy and in the terms and conditions of each of the services contracted with each Data Subject.
SIMETRIK reserves the right to modify the treatment and Protection of Personal Data Policy at any time. However, any modification will be communicated in a timely manner to the owners of the Personal Data through the usual means of contact ten (10) business days prior to its entry into force.
In the event that a Data Subject does not agree with the new General or Special Policy and with valid reasons that constitute a just cause for not continuing with the authorization for the treatment of Personal Data, the Data Subject may request the company to withdraw his/her information through the channels indicated in Title V of this document. However, Data Subjects may not request the removal of their Personal Data when the company has a legal or contractual duty to process the data.
This Policy is effective as of the date of its publication. The latest updated version is dated November 01, 2022.
Santiago Gómez GonzálezLEGAL REPRESENTATIVE
Page 2 of 2